Contact Us

Have a question about one of our reviews, spotted something that needs correcting, or want to share your experience with an online casino? The editorial team at American Casinos reads every message and will get back to you as quickly as we can.

Reach the Editorial Team

The best way to reach us is by email at [email protected]. We aim to respond to all enquiries within 48 hours on business days. If your question is urgent or time-sensitive, please include a clear subject line so we can prioritise accordingly.

What We Can Help With

• Review accuracy: If you believe information in one of our casino write-ups is out of date or incorrect, let us know and include as much detail as possible. We verify every claim we publish and welcome corrections.
• Reader experiences: Good or bad, your first-hand account of a casino on our site helps us keep our assessments grounded. We do not publish unverified testimonials, but reader feedback informs every editorial update.
• Bonus and offer queries: Terms change frequently. If you have noticed a discrepancy between what we have listed and what a casino is currently offering, please flag it — we update listings as soon as we can confirm the change.
• Site feedback: Suggestions about how we present information, what comparisons you would find useful, or how we could serve US players better are always welcome.
• Press and partnerships: For commercial or editorial enquiries, please mark your subject line accordingly. We review all partnership requests, though we do not guarantee a response to every commercial approach.

What We Cannot Help With

We are an independent comparison and review site, not a casino operator. That means we are not able to:

• Access your account at any of the casinos we cover
• Process withdrawals, resolve disputes or retrieve funds on your behalf
• Reset passwords or verify your identity with a casino
• Offer legal advice about gambling in your state

For account-level issues, you will need to contact the casino's own support team directly. Most of the sites we review offer live chat, email and phone support — details appear on each casino's own website.

Responsible Gambling Support

If gambling has stopped being enjoyable, or if you are concerned about your own play or someone else's, please do not hesitate to reach out to a specialist organisation. Our responsible gambling page lists free, confidential support services available to US residents, including self-exclusion programmes and helplines. You can also set deposit and time limits directly within your casino account — we strongly encourage doing this before you play.

About Our Editorial Standards

American Casinos earns revenue through referral relationships with some of the casinos we list. That commercial arrangement does not influence how we rank or assess any site — our editorial ratings reflect independent research, and no casino can buy a better position. For more on how we work, visit our About Us page or read our Terms and Conditions.

We look forward to hearing from you at [email protected].